B2B Terminal — Terms of Service

Effective date: 8 August 2026

B2B Terminal (the “App”) is a business-to-business catalogue, messaging and order-recording service provided by Jayesh Jain, sole proprietor (“we”, “us”). These Terms form a binding agreement between us and the business you represent (“you”). By creating an account or using the App you accept these Terms. If you do not accept them, do not use the App.

1. Eligibility and accounts

2. Additional users in your business

You may create additional sign-ins for people in your business. You are solely responsible for whom you authorise, for their acts and omissions in the App, and for revoking access when it should end. Their use counts as your use under these Terms.

3. Your content

You retain ownership of the content you upload. You grant us a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, transmit and display that content, and to make technical modifications such as compression and thumbnail generation, solely to operate and support the App for you. This licence ends when the content is deleted, except for copies already delivered to another business, and copies retained in backups or where retention is required by law. You warrant that you hold the necessary rights to the content you upload and that it does not infringe the rights of any third party.

4. Sharing

Content you share is delivered to the businesses you select. Some sharing is time-limited by design. Once content has reached a recipient it may exist on their device, and we cannot recall, restrict or delete it there. Share only what you are willing for the recipient to keep.

5. Transactions are between businesses

The App records orders, rates, dispatches and related information so that both businesses hold the same record. We are not a party to any transaction between users and act only as a technology provider. Any dispute arising from a transaction is solely between the businesses concerned, and you release us from all claims arising out of such disputes.

6. Acceptable use

You must not, and must not permit anyone to:

We may investigate suspected breaches and take any action we consider appropriate.

7. Fees

The App is currently provided free of charge. We may introduce paid plans, and may change or discontinue any free tier, on reasonable prior notice through the App or to your registered contact details. We will not levy charges without your prior agreement. Any fees, once paid, are non-refundable except where required by law.

8. Our intellectual property

The App, its software, design, and the B2B Terminal name and marks are and remain our property or that of our licensors. Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable licence to use the App for your internal business purposes. No other rights are granted.

9. Third-party services

The App relies on third-party infrastructure and services. Their availability and performance are outside our control, and we are not responsible for acts, omissions or failures of any third-party provider, network or device.

10. Changes, suspension and termination

11. Disclaimers

The App is provided on an “as is” and “as available” basis. To the maximum extent permitted by law, we disclaim all warranties, express, implied or statutory, including any warranty of merchantability, fitness for a particular purpose, accuracy, non-infringement, and any warranty that the App will be uninterrupted, timely, secure, error-free, or that data will not be lost or corrupted. You are responsible for maintaining your own records and backups of information important to your business.

12. Limitation of liability

To the maximum extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profit, revenue, business, goodwill, opportunity, anticipated savings, or data, however arising, whether in contract, tort (including negligence) or otherwise, even if advised of the possibility.

Our aggregate liability arising out of or relating to the App or these Terms, for all claims in any twelve-month period, will not exceed the greater of (a) the amounts you paid us for the App in that period, or (b) INR 5,000.

Nothing in these Terms excludes or limits liability which cannot lawfully be excluded or limited, including liability for fraud, or for death or personal injury caused by negligence.

13. Indemnity

You will indemnify, defend and hold us harmless from and against all claims, demands, proceedings, losses, liabilities, damages, costs and expenses (including reasonable legal fees) arising out of or connected with: your content; your use of the App; your breach of these Terms or of any applicable law; any transaction or dispute between you and another business; or any act or omission of a user you authorised.

14. Governing law and jurisdiction

These Terms are governed by the laws of India. The courts at Bengaluru, Karnataka have exclusive jurisdiction over any dispute arising out of or in connection with these Terms or the App, and you submit to that jurisdiction.

15. General

16. Grievances and contact

In accordance with applicable Indian law, complaints regarding the App or content on it may be addressed to our Grievance Officer:

We will acknowledge a complaint within 24 hours and endeavour to resolve it within 15 days of receipt.